Communication begins the moment you enter a room . . . before you utter a word. What are your “get-ups,” grooming and “get-alongs” announcing when you walk in? * Do you want to be there? * Are you confident? * Are you outward focused or are you self-centered? No need to answer . . . […]
Communication Cadavers
The words were carefully chosen. You spoke them warmly. Yet your colleague misinterpreted the message. Why? Check the pulse of your communication . . . It may be a cadaver. In a prior post, we discussed Dr. Albert Mehrabian‘s findings that in face-to-face conversation the emotional or attitudinal message perceived is 7% words, 38% tone […]
